Terms of Service

Service Conditions and Terms of Use

Introduction

These Terms of Service govern your use of NCSS Group's services and website. By using our services, you agree to be bound by these terms. These terms are governed by the laws of Quebec, Canada, and any jurisdiction will be exercised before the courts of the Montreal district.


Service Description

NCSS Group provides Microsoft infrastructure optimization services, FinOps consulting, cybersecurity, and Modern Workplace solutions. Our services include IT auditing, Microsoft 365/Azure optimization, cloud migration, user training, and digital transformation support.


User Obligations

Users must provide accurate and up-to-date information, use services legally and in accordance with best practices, comply with all applicable laws and regulations, including Quebec Law 25 and PIPEDA, and maintain the confidentiality of their access credentials.


Intellectual Property

All content, trademarks, logos, methodologies, analysis tools, and intellectual property on our website and services belong to NCSS Group or our licensors. Unauthorized use of our intellectual property is strictly prohibited.


Limitation of Liability

NCSS Group's liability is limited to the maximum extent permitted by Quebec law. We are not responsible for indirect, consequential, special, or punitive damages. Our total liability will not exceed the amount of fees paid for the services concerned.


Data Protection

NCSS Group is committed to protecting your data in accordance with Quebec Law 25 and PIPEDA. We collect and process only data necessary for providing our services. You have the right to access, rectify, and delete your personal data.


Service Availability

We strive to maintain 24/7 service availability, but we do not guarantee uninterrupted availability. Interruptions may occur for maintenance, updates, or technical reasons. We are committed to minimizing these interruptions.


Termination

We may terminate or suspend your access to our services at any time, with or without notice, for violation of these terms, non-payment, or any other legitimate reason. You may also terminate your use of our services at any time with 30 days' notice.


Governing Law and Jurisdiction

These terms are governed by the laws of Quebec, Canada. Any dispute, claim, or controversy will be resolved exclusively before the competent courts of the Montreal district, Quebec. The parties waive any right to challenge the jurisdiction of these courts.


Terms Modifications

NCSS Group reserves the right to modify these terms of service at any time. Significant changes will be communicated by email or via our website. Continued use of our services after modification constitutes acceptance of the new terms.


Contact Us

For any questions regarding these Terms of Service, please contact us at: NCSS Group Email: legal@ncssgroup.com Phone: +1 (514) 926-8596 Address: Montreal, QC, Canada Any legal correspondence must be addressed to our headquarters in Montreal.

Last updated: January 2025