Privacy Policy

Data Protection Compliant with Quebec Law 25 and PIPEDA

Introduction

NCSS Group is committed to protecting your privacy and personal information in accordance with Quebec's Law 25 on the protection of personal information in the private sector and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, and protect your information when you use our services.


Data Collection

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company information, and other data necessary for providing our Microsoft optimization and IT consulting services.


How We Use Your Data

We use your information to provide and improve our IT audit services, Microsoft 365/Azure optimization, cybersecurity, and Modern Workplace services. We communicate with you to process transactions, comply with legal obligations, and keep you informed about our services according to your communication preferences.


Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy or when required by law. We may share information with our certified Microsoft partners only in the context of providing our services.


Data Security

We implement appropriate security measures compliant with industry standards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems are hosted in Canada with enhanced security measures.


Quebec Law 25 Compliance

As a Quebec company, we comply with Quebec's Law 25 on the protection of personal information in the private sector. We have designated Souheil Soussi as the person responsible for the protection of personal information. You have the right to access, rectify, delete your data, and object to its processing.


PIPEDA Compliance

We respect the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), including limitation of collection, appropriate use, limitation of retention, accuracy, and security of personal information.


Your Rights

In accordance with Law 25 and PIPEDA, you have the right to access, update, rectify, or delete your personal information. You can also unsubscribe from certain communications from us, withdraw your consent, and file a complaint with the competent authorities if you believe your rights are not being respected.


Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. Data is securely deleted once the retention period expires.


Contact Us

For any questions regarding this Privacy Policy, your data protection rights, or to exercise your rights, please contact us at: Person responsible for the protection of personal information: Souheil Soussi Email: contact@ncssgroup.com Phone: +1 (514) 926-8596 Address: Montreal, QC, Canada

Last updated: October 2025